Overview

AppleCare+ for iPhone provides up to two years of expert telephone technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage coverage, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, see apple.com/au/legal/statutory-warranty.

Key Features

Service and support, all in one stop
- Direct access to Apple experts via chat or phone2
- 24/7 priority access through getsupport.apple.com2
- Same-day service in most major metropolitan areas worldwide1
- Express Replacement Service3

Hardware coverage that even covers accidents
- Your iPhone
- The battery1
- Included accessories such as earphones
- Additional hardware coverage for your iPhone and battery, including up to two incidents of accidental damage from handling, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage¹

Answers to all your Apple software questions
- Using iOS and iCloud
- Software support for Apple-branded iOS apps such as FaceTime, Mail and Calendar
- Help connecting to wireless networks

Legal

AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law; for details, see apple.com/au/legal/statutory-warranty. Purchase of the plan is not required to purchase iPhone. AppleCare+ is subject to acceptance of the terms and conditions. For complete details, see the terms at apple.com/au/legal/sales-support/applecare/applecareplus.

In Australia, AppleCare+ coverage for accidental damage from handling is provided to you pursuant to a group insurance policy issued to Apple Pty Limited by AIG Australia Limited (AFSL 381686). Apple Pty Limited operates as a Group Purchasing Body in arranging the coverage for accidental damage from handling. AIG Australia Limited has authorised Apple Pty Limited to handle any claims you may have for accidental damage from handling.

Apple does not hold an Australian financial services licence. Neither Apple nor its distributors are authorised to provide any financial advice in respect of the insurance cover for accidental damage from handling. You should read the Product Disclosure Statement (PDS) and Apple Notice (as found in the AppleCare+ terms and conditions above) and consider these in light of your personal circumstances, prior to making any decision to acquire the product.

1 Service coverage is available only for iPhone and its original included accessories, for protection against (i) batteries that retain less than 80 per cent of their original capacity, and (ii) up to two incidents of accidental damage, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. Coverage begins on your AppleCare+ purchase date. Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to the AppleCare+ terms and conditions. For complete details, see apple.com/au/legal/sales-support/applecare/applecareplus.

2 Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change. Service coverage may be subject to certain restrictions.

3 Express Replacement Service is not available under the screen replacement service fee.