Refurbished Mobile Phones

A refurbished phone is a pre-owned device that has been restored to full working condition. Unlike a second-hand phone sold "as-is", refurbished phones offered through JB have been through a comprehensive testing and repair process by our trusted provider that may include replacing faulty parts, and deep cleaning. When you purchase refurbished phones from JB, the cosmetic grading is also clearly outlined, so you'll know exactly what to expect in terms of appearance. Refurbished phones at JB offer a smart, affordable alternative to buying new, delivering quality and a refreshed look for less!

Some devices may contain third party parts, such as batteries. For your peace of mind, every refurbished device purchased from JB comes with a 30 day satisfaction guarantee and JB Hi-Fi's Minimum Voluntary Warranty (see product listings for full details).

Refurbished phones are a smart choice when you buy from a trusted retailer like JB. Here's why:

• Great Value: You get flagship mobile phones for less.
• Sustainability: Help to reduce e-waste by giving a phone a second life.
• Quality: Refurbished phones are cleaned, repaired, and fully tested.
• Latest Tech, Lower Price: Get recent models for less than the latest releases.

At JB, we take refurbished phones seriously. Each refurbished device we sell has been through a rigorous refurbishment process. This means thorough testing, cleaning, and completing any necessary repairs. Plus, we offer awesome value-adds, including:

• Trade-In Options: Trade in your old mobile phone for a JB Gift Card to put towards your refurbished purchase!
• Local NZ Support: Got questions? Our friendly Customer Service support team is here to help.

At JB, you'll find refurbished phones from some of the biggest names in the industry, professionally refurbished by our trusted partners. Whether you're looking for a refurbished iPhone, refurbished Samsung Galaxy, or a refurbished Google Pixel phone, JB's got options.

Buying refurbished phones is a savvy move but knowing what to look for helps you save more. Here's how to make sure you're getting the best deal:

• Buy from a Trusted Retailer: Buying from a reputable retailer like JB ensures you're getting a quality device that has been properly refurbished.
• Check the Battery Health: Battery life is crucial for any mobile phone, so look for information on battery health. A healthy battery means more time between charges. Refurbished devices purchased from JB come with a minimum battery health of 80%.
• Review the Return Policy: Check if you have the option to return the phone if it's not what you expected. Refurbished devices purchased from JB come with a 30 day satisfaction guarantee and JB Hi-Fi Minimum Voluntary Warranty (see product listing for full details).
• Consider the Accessories: See if the phone comes with a charger or other essential accessories. Refurbished devices purchased from JB come with a generic charger, USB cable and SIM pin.