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  • Trade-In Offers
  • How it works
  • Quote checklist
  • Bonus coupon
  • FAQs
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Current Trade-in offers

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#Coupon redeemable until 11:59pm on 05/05/25. Redeemable on purchase of PS5 Pro 2TB Console – SKU 446000 only (limit of one item per coupon). Discount value of $115 calculated off the current ticketed or promotional price. As prices change regularly and as we frequently run sales and negotiate on price, the product may have been sold below the current price prior to this offer. Prices may change during offer and after offer ends. Coupon redeemable online or at any JB Hi-Fi NZ store (excluding airport stores) in a single transaction. Cannot be used in conjunction with any other coupon. Not transferable or redeemable for cash. ^PS5 disc drive and vertical stand not included - sold separately.

*See TIC website for gaming consoles eligible for trade-in. JB Hi-Fi’s Trade-in program is operated by TIC (Reverse Logistics) NZ Limited. Click here for Gift Card terms  and check TIC's trade-in terms

Shop PS5 ProGet a quote now
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Get a Bonus JB Coupon towards one of the following Samsung TVs when you trade in your old TV

MODELBONUS COUPON VALUE 
438741 SAMSUNG QA65QN90DASXNZ NEO QLED$100Check it out
438742 SAMSUNG QA55QN90DASXNZ NEO QLED$100Check it out
438747 SAMSUNG QA65QN85DBSXNZ NEO QLED$100Check it out
438748 SAMSUNG QA55QN85DBSXNZ NEO QLED$100Check it out
438751 SAMSUNG QA65LS03DASXNZ THE FRAME$100Check it out
438752 SAMSUNG QA55LS03DASXNZ THE FRAME $100Check it out
438728 SAMSUNG QA65S90DASXNZ OLED 4K$100Check it out
438729 SAMSUNG QA55S90DASXNZ OLED 4K$100Check it out
438740 SAMSUNG QA75QN90DASXNZ NEO QLED$200Check it out
438745 SAMSUNG QA85QN85DBSXNZ NEO QLED$200Check it out
438746 SAMSUNG QA75QN85DBSXNZ NEO QLED$200Check it out
438749 SAMSUNG QA85LS03DASXNZ THE FRAME$200Check it out
438750 SAMSUNG QA75LS03DASXNZ THE FRAME$200Check it out
438724 SAMSUNG QA65S95DASXNZ QD-OLED$200Check it out
438727 SAMSUNG QA77S90DAEXNZ OLED 4K$200Check it out
438731 SAMSUNG UA98DU9000SXNZ 4K UHD$200Check it out
438739 SAMSUNG QA85QN90DASXNZ NEO QLED$300Check it out
438723 SAMSUNG QA77S95DASXNZ QD-OLED$300Check it out
438726 SAMSUNG QA83S90DAEXNZ OLED 4K$300Check it out
428747 SAMSUNG QA98Q80CASXNZ QLED TV$300Check it out
438738 SAMSUNG QA98QN90DASXNZ NEO QLED$500Check it out

Choose the TV you'd like to buy, then click the button below to start the trade-in process.

 #Coupon redeemable until 11:59pm on 28/04/25.  Coupon value varies from $100 to $500 off depending on the model of Samsung TV.  One coupon per trade-in. Coupon must be selected at the time of trade-in and can only be redeemed on the model of Samsung TV associated with the selected coupon (one item per coupon). Redeemable discount value is calculated off the current ticketed or promotional price of the relevant product. As prices change regularly and as we frequently run sales and negotiate on price, some products may have been sold below the current price prior to this offer. Prices may change during offer and after offer ends. Coupon redeemable online and at any JB Hi-Fi NZ store (excluding airport stores) in a single transaction. Cannot be used in conjunction with any other coupon. Not transferable or redeemable for cash. ^Free Delivery is only available on the selected Samsung TV purchased using a coupon. Delivery T&Cs apply. 

*JB Hi-Fi’s Trade-in program is operated by TIC (Reverse Logistics) NZ Limited. Gift Card terms  and Trade-in terms apply. See below for details. 

Get a quote now

How it works

quick Online Quote

With our online trade-in calculator you only need to answer a few questions about your current device to get a quick obligation free quote.

Immediate Credit

If you accept the quote, you’ll get your JB Hi-Fi Gift Card via email immediately. No need to wait until you’ve sent your old device back.
For some devices you may get a JB Coupon (which you can use to get discounts off identified new JB Hi-Fi Products) instead of or in addition to a JB Hi-Fi Gift Card.
Please note a credit card pre-authorisation (through Stripe) will be taken until your device is received to secure the JB Gift Card.

Upgrade Faster

You can use your JB Hi-Fi Gift Card and/or JB Coupon to upgrade to a new device faster - in store or online.
Gift card T&Cs apply.

Gift Cards and JB Coupons not redeemable in JB Hi-Fi's airport stores. JB Coupons only redeemable towards the purchase of identified products.

Free Returns

Send in your old device within 7 days. The return process is simple and free.

Get a Trade-in quote now

JB Hi-Fi Trade-in program is operated by TIC (Reverse Logistics) NZ Limited. By clicking this button you will be redirected to the trade-in portal website, operated by TIC Reverse Logistics. If you complete a trade-in you will be agreeing to sell your device to TIC on the Program Terms & Conditions set out in the portal.

Quote checklist

1. THE DEVICE YOU WANT TO TRADE-IN

We’ll need to know the make and model of your device, and for phones we'll also need the 15-digit unique number that identifies your phone. See the instructions on how to find this here. For other Electronics and Appliances, the serial number will need to be entered - this can be found at the back or the bottom of your device.

2. A VALID NZ
CREDIT CARD

Your credit card acts as security for the upfront trade-in credit we will send you immediately. As part of the Trade-In transaction, you will be required to provide your payment card so that we can process a trade-in security pre-authorisation for the value of the JB Hi-Fi Trade-In eGift Card issued to you.

3. A PHYSICAL
PHOTO ID

For privacy and security reasons we will use your Photo ID and selfie to verify your identity.

How do I get my BONUS top-up coupon?

If you complete a trade-in through the trade-in portal you will get a JB Hi-Fi Gift Card and/or JB Coupon which you can use which you can use to buy products from JB Hi-Fi NZ. JB Hi-Fi may also run promotions giving you a BONUS top-up coupon you can redeem to get a discount on additional selected products. Where BONUS top-up coupons are available simply follow these 4 steps:

  • Get a trade-in quote via the JB Trade-in website
  • If you accept the valuation, then complete the Trade-in process to get immediate access to your JB Hi-Fi Gift Card and/or JB Coupon via email
  • Once you receive your JB Hi-Fi Gift Card and/or JB Coupon by mail, you will also have the option to redeem any applicable BONUS top-up, which will be sent to your same email address

* Bonus Top-Up coupon can only be applied to the eligible devices listed in the promotional offer. Devices not listed in this offer will not be eligible. Minimum trade in value of $1.

FAQs

Want to know more? Click below to access the trade-in portal, where you can find answers to the most common questions. By clicking this button you will be redirected to a website operated by TIC Reverse Logistics.

View TIC's FAQs

Getting started

Assessing my device

My trade-in credit

Important info about my device

Most models have the number printed on the back of the handset. 
For Smartphones the IMEI number can be found by going to the Telephone Keypad and following these steps:
1. Press * # 0 6 # on your keypad
2. Press ‘Call’ or ‘Send’ as if you are making a call
3. Your IMEI number will be retrieved and displayed on your screen.

Returning my device

Back up and erase my data

More FAQs