Featuring Sony’s industry-leading Noise Cancelling technology, the WH-1000XM4 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. A refined design promises even better wearing comfort, whilst premium sound is assured, thanks to Sony’s HD Noise Cancelling Processor QN1 and suite of other Sony audio technologies.

Key Features

QN1 HD Noise cancelling processor (2nd generation)

Up to 30 Hours battery life (NC on/ 38 hours NC off)

USB-Type-C™/Quick charge; 10 mins = 5 hours music

‘Speak to Chat’ and (manual) Quick Attention mode

Wearing sensor, music pauses when headphones are removed

Built-in Google Assistant and Amazon Alexa, 360RA and Sony Headphones Connect App

New light-weight design with improved fit and comfort

Adaptive Sound Control with location and activity sensing

Adjustable Ambient Sound modes, including Voice Mode

DSEE-HX Extreme, advanced music upscaling

What's in the box:
Sony WH-1000XM4 Headphones
Hardshell carrying case
Dual-prong in-flight adapter
1.2 m (4 ft) 3.5 mm audio cable for wired use
20 cm (8 in) USB-A to USB-C charging cable

Returns and Warranties

Consumer Guarantees Act 1993
These policies are in addition to, and do not limit your rights under the Consumer Guarantees Act 1993 (CGA) or any other rights and remedies that you have under law in relation to the goods sold by JB Hi-Fi. 

JB Hi-Fi Minimum Voluntary Warranty:
In addition to your rights under the CGA, your refurbished device comes with a JB Hi-Fi Minimum Voluntary Warranty.  For full terms and conditions refer to our Refunds and Warranties guide. 

Important Note: We do not offer repair services or spare parts for this product. Where your device is eligible for a repair under the JB Hi-Fi Minimum Voluntary Warranty, we will facilitate a replacement or refund.
For warranty support please Submit a Request via our Help & Support page, or click Chat at the bottom right of this page and select ‘Faulty Product Returns, Refunds & Consumer Guarantees’.