See below for Warranty and Returns information.

Built for Apple Intelligence.1 Featuring a stunning titanium design. Camera Control. 4K 120 fps Dolby Vision. And A18 Pro chip. 

Key Features

Stunning Titanium design
iPhone 16 Pro has a strong and light titanium design with a larger 6.3-inch Super Retina XDR display.2 It’s remarkably durable, with the latest-generation Ceramic Shield material that’s 2x tougher than any smartphone glass.

Built for Apple Intelligence
Personal, private, powerful. Write, express yourself and get things done effortlessly.1

Take total camera control
Camera Control gives you an easier way to quickly access camera tools, like zoom or depth of field, so you can take the perfect shot in record time.

Magnificent shots
Take your videos to a whole new level with 4K 120 fps Dolby Vision, enabled by the 48MP Fusion camera. The improved 48MP Ultra Wide camera lets you capture mesmerising detail in macro photos and wide-angle shots.

Photographic styles
The latest-generation Photographic Styles give you greater creative flexibility, so you can make every photo even more you. And thanks to advances in the image pipeline, you can now reverse any style, at any time.

The power of A18 Pro
A18 Pro chip enables Apple Intelligence with a faster Neural Engine, improved CPU and GPU, and a big jump in memory bandwidth. It also drives advanced video and photo features and powers AAA gaming.

A huge leap in battery life
iPhone 16 Pro delivers an incredibly power-efficient performance with up to 27 hours video playback.3 Charge via USB-C or snap on a MagSafe charger for faster wireless charging.4

Customise your iPhone
With iOS 18 you can tint your Home Screen icons with any colour. Find your favourite shots faster in the redesigned Photos app. And add playful, animated effects to any word, phrase or emoji in iMessage.5

Vital safety features
If you need emergency services and you don’t have mobile service or Wi-Fi, you can use Emergency SOS via satellite.6 With Crash Detection, iPhone can detect a severe car crash and call for help if you can’t.7



Legal
1 Apple Intelligence is available in beta on all iPhone 16 models, iPhone 15 Pro and iPhone 15 Pro Max, with Siri and device language set to Chinese (Simplified), English (Australia, Canada, India, Ireland, New Zealand, Singapore, South Africa, UK or US), French, German, Italian, Japanese, Korean, Portuguese (Brazil) or Spanish, as an iOS 18 update, with more languages coming over the course of the year, including Vietnamese. Some features may not be available in all regions or languages.
2 The displays have rounded corners. When measured as a rectangle, the screen is 6.12 inches (iPhone 16), 6.69 inches (iPhone 16 Plus), 6.27 inches (iPhone 16 Pro) or 6.86 inches (iPhone 16 Pro Max) diagonally. Actual viewable area is less.
3 Battery life varies by use and configuration; see apple.com/au/batteries for more information.
4 Accessories sold separately.
5 Some features may not be available in all countries or all areas.
6 Service is included for free for two years with the activation of any iPhone 16 model. Connection and response times vary based on location, site conditions and other factors. See support.apple.com/en-au/HT213885 for more information.
7 iPhone 16 and iPhone 16 Pro can detect a severe car crash and call for help. Requires a mobile network connection or Wi-Fi calling.

 Returns and Warranties

Consumer Guarantees Act 1993
These policies are in addition to, and do not limit your rights under the Consumer Guarantees Act 1993 (CGA) or any other rights and remedies that you have under law in relation to the goods sold by JB Hi-Fi. 

30-Day Satisfaction Guarantee:
If you're not fully satisfied with your refurbished device within 30 days of purchase, please Submit a Request via our Help & Support page, or click Chat at the bottom right of this page, and select ‘Faulty Product Returns, Refunds & Consumer Guarantees’ and let us know your request relates to the 30-Day Satisfaction Guarantee. We will arrange a return courier for your convenience.
 
Kindly note the following:
• Account-Locked Devices: Devices that are Apple iCloud or Google locked cannot be accepted. We will notify you if the device is locked. If it remains locked after five business days, it will be returned to you
• Device Preparation: Ensure your device is factory reset, powered off, and the IMEI matches the original one shipped. Returns with mismatched IMEIs will not be accepted.
• Exclusions: The 30 Day Satisfaction Guarantee does not cover devices with cracked screens and/or cameras, water damage, tampered software, product misuse, and unauthorised repairs (i.e., repairs conducted by technicians or service providers who are not certified by the device manufacturer and do not align with the manufacturer’s repair standards).
 
Once your device is returned and inspected, we will facilitate a replacement or refund.

JB Hi-Fi Minimum Voluntary Warranty:
In addition to your rights under the CGA, your refurbished device comes with a JB Hi-Fi Minimum Voluntary Warranty.  For full terms and conditions refer to our Refunds and Warranties guide.

Important Note: We do not offer repair services or spare parts for this product. Where your device is eligible for a repair under the JB Hi-Fi Minimum Voluntary Warranty, we will facilitate a replacement or refund.
For warranty support please Submit a Request via our Help & Support page, or click Chat at the bottom right of this page and select ‘Faulty Product Returns, Refunds & Consumer Guarantees’