Digital Download

Trend Micro IT Helpdesk plus Basic Security (1-Device, 1 Year) [Digital Download]

Model: NZTMJB001

SKU: 394134 Product ID: 283040

  • Includes a 1-device, 12 month subscription to Trend Micro Device Security Basic
  • 24/7 Initial set up and ongoing support
  • Over-the-phone and remote desktop support
Digital Download Version
This is a digital download, not a physical product. Please see details below for System Requirements and Terms of Service


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    Includes a 1-device, 12 month subscription to Trend Micro Device Security Basic.

    Key Features

    With IT Help Desk you'll get the following ongoing support for your PC or Mobile devices

    24/7 Initial set up & ongoing support
    Software installation
    Internet connection & home network connections
    Peripheral setup - printers, external hard drives, etc.
    Account setup - Microsoft, Google, Email, etc.

    Data recovery and back up as well as data transfer
    Restore files from previous location (old device, back up drive / cloud
    Set-up back up service (local / cloud)

    Fix problems
    Software troubleshooting
    Virus & Spyware removal
    Updates & vulnerabilities check
    Computer tune ups

    Over the phone & remote desktop
    IoT Support - Identify holes in your home network

    Smart home
    Connected Devices setup - IP Security cameras, smart doorbells, and other connected smart devices

    Initial set up
    Create or sign in Google Account/ Apple ID (user account) setup data connection/Wi Fi

    Security advisor
    Install and configure security apps
    Device tracking (lost device protection)
    Configure built in security (lock code/PIN, facial recognition, fingerprint scan

    Essential application installation
    Email account
    Social media

    Update / upgrade assistance

    Mobile phone remote access support
    Remote support for: Android OS 2.3+ |iOS 7.0+


    Software Format - Digital Download

    Software Type - Helpdesk Support

    Software License Type - Regular

    Software Licence Validity - 12 Months

Terms of Service

Subject to Provider’s full terms and conditions and country restrictions. To view CLICK HERE.

^Discounts apply to most recent previous ticketed/advertised price. As we negotiate on price, products are likely to have sold below ticketed/advertised price in stores prior to the discount offer.